— Association Management · Emerald Coast
Condominium Association Management on the Emerald Coast
Thirty years managing the Emerald Coast’s most complex condominium associations. Every account gets a licensed Community Association Manager, dedicated accounting staff, and direct access to PMA leadership.
30+
Years on the Emerald Coast
98%
Client Retention
$50M+
Renovation Projects Coordinated
100%
Licensed CAMs on Every Account
What Is Condominium Association Management?
Management That Runs the Community. Boards That Lead It.
A condominium association management company handles the operational work that keeps a community functioning: financial administration, assessment collection, vendor oversight, maintenance coordination, rule enforcement, and capital project management. In Florida, this work is governed by the Condominium Act under Chapter 718, one of the most detailed and demanding property statutes in the country.
The board sets the direction. PMA executes it. That division of responsibility is what keeps boards out of the weeds and in control of the decisions that actually matter.
Florida Chapter 718 Compliance
Florida law requires that condominium association management companies hold a valid DBPR license, and that every manager working with your association hold an active LCAM credential. These are not optional; they are the baseline for legal compliance.
Every PMA account is staffed by a licensed CAM. Verify any management company’s credentials before signing a contract at myfloridalicense.com.
- Active LCAM licensure on every PMA account
- DBPR company license in good standing
- Operating on the Emerald Coast since 1995
Core Services
What's Included in Every PMA Management Agreement
Every PMA-managed association receives a full team: licensed community association manager, accounting staff, and senior leadership. There are no tiered service packages and no core functions left to add-on fees.
Licensed Community Manager on Every Account
Every PMA-managed community is assigned a Florida-licensed Community Association Manager as the board’s direct point of contact. Your manager handles vendor oversight, meeting coordination, inspections, and owner communications with after-hours emergency coverage and a designated backup always in place.
Financial Management and Reporting
Monthly financial reports, annual budget preparation, reserve fund oversight, accounts payable and receivable, and audit coordination, all produced through CINC, our association management platform. Boards receive a complete monthly package including income statement, balance sheet, budget-versus-actual variance report, accounts receivable aging, and bank reconciliation, distributed within an agreed timeframe following month-end close.
Construction and Capital Project Coordination
PMA has an in-house State-Certified General Contractor. We coordinate projects in-house from initial assessment through permitting, contractor selection, and final approval, handling everything from small repairs to multimillion-dollar renovations.
Owner Communication and Portal Access
Owners have direct access through a dedicated portal for account review, online payment, and document retrieval. Mass email communications, community-specific websites, and direct manager contact keep owners informed and connected.
Vendor Management and Procurement
PMA maintains a vetted network of local vendors built over 30 years on the Emerald Coast. The board retains authority over vendor selection our role is to make recommendations, manage performance, and ensure accountability on every contract.
Board Education and Governance Support
New board members receive hands-on orientation covering roles and responsibilities, financial statement literacy, reserve planning, Florida statute compliance, and budget workshops. We set boards up to govern confidently from day one.
Hurricane Preparedness and Emergency Response
PMA has operated on the Emerald Coast through every hurricane and tropical storm season since 1995. Annual preparedness engagements begin each April. Our licensed general contractor responds immediately to emergency repairs, damage assessment, and insurance coordination following any storm event.
Insurance Management
We assist boards in maintaining adequate property coverage through annual policy reviews, coordination with the association’s insurance agent, and documentation support for underwriting. PMA’s depth of experience with Florida condo insurance requirements adds meaningful oversight at renewal time.
No Hidden Fees — Ever
After-hours calls, weekend board meetings, owner meetings, and records storage are all included in PMA’s base agreement. Only direct expenses such as printing, postage, and filing fees are extra. No surprise invoices or charges for communication.
A Track Record Built Over 30 Years
Coastal condominium projects, structural repairs, restorations, window replacements, roofing, elevator overhauls demand construction expertise, vendor connections, and oversight that safeguard the association’s investment.
PMA has coordinated over $50 million in coastal renovations. When a project arises, we know the building, the municipal requirements, and the trusted vendors.
Projects range from specialized repairs to full building restorations. In every situation, the same licensed CAM who manages your community also coordinates the project ensuring there is no handoff, no new team to onboard, and no loss of project knowledge.
Common Questions
Questions Condominium Boards Ask Most
These are the questions we hear most from boards evaluating a new management company.
Does PMA assign a licensed Community Association Manager to every account?
Yes. Every condominium association managed by PMA is assigned a Florida-licensed Community Association Manager as the primary point of contact. PMA does not use unlicensed property managers or administrative staff as CAM substitutes. The assigned CAM is supported by a senior manager who provides oversight and is always available as a designated backup, so the board is never left without coverage due to vacation, illness, or other absence.
What does PMA's Management fee include?
PMA’s base management agreement includes after-hours calls, weekend and after-hours board meetings, additional owner meetings, records storage, and standard owner and board communications. The only costs beyond the base fee are direct pass-through incidental expenses, such as printing, postage, and filing fees. There are no hidden fees or charges for staying in touch with your management team.
How does PMA handle large renovation and capitol improvement projects?
PMA coordinates capital projects through our in-house State-Certified General Contractor, meaning your community benefits from aligned oversight with no outside handoff. This reduces risk, streamlines communication, and leverages deep experience from $50M+ in projects — all handled by people already familiar with your property’s history and requirements.
Can the board choose its own vendors, or must it use PMA's preferred vendors?
The board retains full authority over vendor selection. PMA maintains a vetted network of local vendors built over 30 years on the Emerald Coast and will make recommendations based on performance, cost, and fit for the specific project. However, PMA will work with whomever the board directs. Our role is to manage vendor performance and accountability on the board’s behalf, not to limit the board’s options.
How does PMA prepare communities for hurricane season?
PMA has operated on the Emerald Coast through every hurricane and tropical storm season since 1995. Annual preparedness engagements begin each April, including property-specific storm preparedness planning, coordination with municipal entities for post-storm property access, distribution of insurance documentation to all owners, and on-site staff briefings on storm procedures. Following any storm event, PMA’s licensed general contractor affiliate is available for emergency response, including damage assessment, emergency repairs, and insurance claim coordination.
How does PMA communicate with unit owners?
PMA communicates with owners through individualized web portals that provide account access, online payment, and document retrieval. Mass email communications are used for meeting notices, community updates, and emergency alerts. Association-specific community websites are maintained by PMA as an additional resource for owners. The assigned CAM is also directly accessible by phone and email for individual owner inquiries.
What financial reports does the board receive each month?
Boards receive a monthly financial package that includes an income statement, balance sheet, budget-versus-actual variance report, accounts receivable aging report, accounts payable detail, and bank reconciliation. Reports are produced through CINC, our association management platform, and distributed to the board within an agreed timeframe following month-end close. PMA also coordinates annual audit preparation and works directly with the association’s CPA firm throughout the audit process.
How does PMA handle delinquent assessments?
PMA follows a well-developed delinquency protocol that begins with standard assessment invoicing on the association’s billing cycle. At 30 days past due, a demand letter is issued along with direct outreach to the owner by phone and email to resolve the delinquency before legal action becomes necessary. In cases requiring legal escalation, PMA coordinates with the association’s legal counsel, maintains full transparency with the board, and evaluates the cost-benefit of enforcement options including liens and foreclosure on a case-by-case basis.
GET STARTED
Your Community Deserves Better Management.
Find out why Emerald Coast boards have trusted PMA since 1995. Start the conversation today.