— Association Management · Emerald Coast
Your Rental Property, Professionally Managed
Backed by 30 years of Emerald Coast property expertise and the same reliability that association boards have trusted since 1995. With a history of managing more than 3,000 apartment units over 25 years, PMA brings a depth of rental experience that few Emerald Coast firms can match.
What We Do
Full-Service Rental Property Management for Emerald Coast Investors
Managing a rental property on the Emerald Coast takes more than collecting rent. Tenant turnover, coastal maintenance demands, seasonal market conditions, and regulatory requirements create real complexity for property owners who are trying to protect an investment from a distance.
PMA handles the full management cycle: finding qualified tenants, managing the lease, coordinating maintenance, and keeping owners informed with monthly financial reporting. Every property is managed through AppFolio, giving owners real-time access to their account from anywhere.
This is the same operational discipline PMA has applied to condominium and HOA management across the Emerald Coast for more than three decades. Rental owners get that institutional depth, applied to their individual investment
30 years of Emerald Coast knowledge on rental rates, seasonal demand cycles, tenant expectations, and the vendors who perform reliably in this market.
- Thorough Tenant Screening
- Proactive Property Care
- Operating on the Emerald Coast since 1995
Core Services
What's Included in Rental Management
PMA manages the complete lifecycle of your rental property, from placing tenants to coordinating maintenance to delivering monthly owner statements.
Tenant Screening & Placement
Every applicant goes through a multi-step screening process: credit check, criminal background check, employment verification, income verification, and rental history review. PMA applies consistent screening standards to all applicants in accordance with fair housing requirements. The goal is a well-qualified tenant whose financial profile and rental history support a successful tenancy.
Lease Preparation & Execution
PMA prepares lease agreements that protect the owner’s interests and comply with Florida landlord-tenant law. Lease terms, move-in requirements, security deposit handling, and renewal procedures are managed by PMA from execution through the end of the tenancy. Owners are not left navigating lease compliance questions on their own.
Rent Collection & Owner Distributions
Tenants pay through the AppFolio portal, giving PMA a documented, auditable collection process with automatic late-fee tracking. Owner distributions are processed on a set schedule. Owners receive monthly financial statements detailing all income, expenses, and net distributions, along with year-end summaries for tax purposes.
Maintenance Coordination
Tenants submit maintenance requests through AppFolio. PMA coordinates vendor response, tracks work orders to completion, and keeps the owner informed. Emergency requests receive 24/7 response. Owners pre-approve a spending threshold for routine repairs; anything above that threshold requires owner authorization before work proceeds. PMA also conducts regular property inspections to identify maintenance needs before they escalate.
Property Inspections
PMA conducts move-in and move-out inspections with documented condition reports, protecting owners in the event of security deposit disputes. Regular mid-tenancy inspections allow PMA to identify maintenance issues early, verify lease compliance, and document property condition over time. Inspection reports are accessible to owners through their AppFolio owner portal.
Owner Financial Reporting
Monthly owner statements delivered through AppFolio include all rental income, itemized expenses, maintenance costs, and net owner distributions. Owners have 24/7 access to their owner portal to review account activity, view active work orders, retrieve lease documents, and download historical statements. Annual income and expense summaries are provided for tax preparation.
Tenant Relations & Communication
PMA serves as the primary point of contact for all tenant communications throughout the lease, keeping owners out of the day-to-day management of tenant relationships. Lease renewals, move-out notices, and end-of-tenancy processing are handled by PMA, including security deposit accounting in compliance with Florida statute requirements.
Marketing & Vacancy Listing
Available properties are listed through the AppFolio vacancy feed on the PMA website and marketed through online rental platforms. PMA prices units based on current Emerald Coast market conditions, drawing on 30 years of local knowledge to minimize vacancy time without sacrificing tenant quality. Prospective tenants can view available properties and begin the application process directly through the PMA site.
Own a Unit in a PMA-Management Community. You have an Advantage
Most rental management companies treat the building as background noise. They manage the unit but have no relationship with the association, no visibility into reserve plans, and no advance notice of upcoming construction projects.
PMA manages entire condominium associations across the Emerald Coast. When PMA also manages your individual rental unit, the connection is direct. The same team that knows your building’s history, vendor relationships, and board priorities is also managing your investment.
- Advance notice on building construction schedules that could affect tenants
- Direct line to building management for maintenance coordination
- Visibility into reserve fund health and long-term capital plans
- No gap between the property manager and the building management team
- Projects can range from specialized repairs to full building restorations.
Managed Through AppFolio
PMA uses AppFolio as its rental property management platform. AppFolio is a purpose-built property management system that handles rent collection, maintenance tracking, owner reporting, tenant communication, and vacancy listings in one place.
Owners have 24/7 access to their owner portal. Tenants can pay rent, submit maintenance requests, and retrieve lease documents online. Everything is documented, tracked, and accessible in real time.
- Online Rental Collection
- Owner Portal Access
- Maintenance Tracking
- Tenant Communications
- Monthly Owner Statements
- Vacancy Listings Feed
- Inspection Reports
- Year-End Summaries
Common Questions
Questions Rental Property Owners Ask
These are the questions we hear most from property owners considering professional management for an Emerald Coast rental.
What does PMA include in its rental property management service?
PMA’s rental property management service covers tenant screening, lease preparation and execution, rent collection, maintenance coordination, move-in and move-out inspections, owner financial reporting, and tenant communication. Owners receive monthly statements through AppFolio, PMA’s rental management platform, detailing all income and expenses. A dedicated property manager is the point of contact for both the owner and the tenant throughout the tenancy.
How does PMA screen rental tenants?
PMA’s tenant screening process includes a credit check, criminal background check, employment verification, income verification, and rental history review. The goal is to place qualified, financially stable tenants who will maintain the property and fulfill their lease obligations. Screening standards are applied consistently to all applicants in accordance with applicable fair housing laws.
How does PMA handle maintenance and repairs?
Tenants submit maintenance requests through the AppFolio portal, which routes requests directly to PMA’s property management team. PMA coordinates vendor response, tracks work orders to completion, and keeps owners informed. Emergency maintenance issues receive a 24/7 response. PMA also conducts regular inspections to identify maintenance needs before they become larger problems. Owners pre-approve a spending threshold for routine repairs; anything above that threshold requires owner authorization before work proceeds.
What financial reports do rental property owners receive?
Property owners receive monthly financial statements through AppFolio, PMA’s rental management platform. Each statement details rental income collected, expenses paid, maintenance costs, and net owner distributions. Owners have direct access to their owner portal at any time to review account activity, view work orders, and retrieve documents. Annual income and expense summaries are provided for tax preparation purposes.
Does PMA manage rental properties inside PMA-managed condominium buildings?
Yes, and owners in PMA-managed buildings have a distinct advantage. Because PMA manages both the association and the individual rental unit, there is no disconnect between the property manager and the building management team. PMA already knows the building’s reserve plans, construction schedules, vendor relationships, and board priorities. That institutional knowledge protects the rental owner’s investment in ways a standalone rental management company simply cannot replicate.
How does PMA market vacant rental properties?
PMA lists available properties through online rental platforms, maintains a vacancy feed on the PMA website through AppFolio, and draws on 30 years of Emerald Coast market knowledge to price units competitively for current conditions. The goal is to minimize vacancy time without sacrificing tenant quality by pricing accurately and marketing to qualified applicants.
What areas does PMA manage rental properties in?
PMA manages rental properties throughout the Emerald Coast, including Destin, Fort Walton Beach, Niceville, Miramar Beach, Santa Rosa Beach, and the broader Okaloosa and Walton County areas of Northwest Florida. This is the only market PMA operates in, and has been since 1995.
GET STARTED
Find Out What Your Property Should be Earning.
Request a free rental analysis and find out how PMA can put your Emerald Coast property to work for you.